For executives and DX leaders
IDs issued to partners are a data-leak risk, a license fee paid every month, and the partner experience itself. Tactna brings the external ID lifecycle onto one platform and improves risk, cost, and experience at once. After people, the same mechanism extends to AI agents.
Customers
Problem
30% zombie IDs are both a breach entry point and seats you keep paying for.
The more partner-facing apps your digital investments add, the more IDs you issue outside the company. Not knowing who can get into what is the probability of a security incident, the cost of unused seat licenses, and the revenue lost while partners wait.
How it is solved
Nobody can say exactly who can get into what.
Inactivity detection and auto-lock drive zombie IDs toward zero. Evidence goes straight to the audit.
Auto Lifecycle (idle-ID detection) ── Auto-lock and staged deletion→
You pay for contracted seats and can't see usage.
Seats and usage per app made visible. Reclaim unused seats and report savings monthly.
Auto Lifecycle (idle-ID detection) ── License release on deletion→
Weeks to onboard. Digital investments never pay off.
Same-day onboarding and a portal in your brand. Adoption visible per partner.
Partner Self-Service ── Invitations and approvals in Tactna Portal→
A day in that job
"How are external partner IDs governed?" Active rate from the dashboard, lock and delete history, and ISO 27001 / 27017 certification, answered in one report.
The system keeps you audit-ready.
Read the per-app usage report and cut contracted seats from 1,280 to 1,100. The monthly value of 176 reclaimed seats becomes the business case.
Once you can see it, you can negotiate.
Hand distributor stock inquiries to an AI agent. The agent has an owner, role, apps, and expiry, managed in the same ledger as human users.
From who to what. Same lifecycle.
Customers
Customer IDs split across services, unified on one platform. Cross-service ID management and a self-service portal in about 6 months.
FAQ
Estimate along three axes: seat-license fees you can reclaim, the effort of ID management (cut 70% in one case study), and the revenue from faster partner onboarding. Tactna's specialist team helps with the estimate before rollout.
No. Tactna does not replace your IdP, splits scope with IGA, and connects apps without rebuilding them. It adds the missing layer on top of what you have.
AI agents need an owner, a role, app access, and expiry too. Tactna's lifecycle model is designed to extend from human users to agents as is, and the roadmap is public.
Manufacturing (KITZ), information services (Fujitsu G-Search), education (CPA), insurance (MS&AD InterRisk Research). More than a million accounts, zero churn.
